Email
sinha.rk.dr@gmail.com
The ‘Power of One’ in Supply Chains is incredibly powerful.
While a few supply chain teams strive to customise their service offerings to individual MT or ECom chains, we can take it to the next level and make it specific to each and every customer. What more could the customers ask for?
This is the ‘Power of One’ applied to supply chains. The customer feels that our supply chain has been designed specifically to meet her needs. If she requests for some tweaking, it’s done promptly at no extra cost to her.
It may sound like a costly proposition, but it can be done without increasing the cost of operations if we work on making our supply chain more flexible and responsive.
The benefits are immense. It generates so much of loyalty that customers stop looking for alternatives. Moreover, competitors find it difficult to match the offering at the current price. And there is no need to offer any discounts or incentives to the customers to partner with us. In short, it gives us the Decisive Competitive Edge!
What a wonderful place to be in!