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Is your Supply Chain designed for resilience during disruptions?
Supply chain teams struggle with various types of disruptions, be it internal or external, as it affects their customer service. A significant portion of their time is spent on firefighting to minimize the damage. They also feel that the disruptions have become more frequent these days.
How do we design the supply chain to cope up with such disruptions without impacting customer service?
Our work with several companies suggests that we need to primarily work on developing certain internal capabilities. How soon do we spot a disruption? How fast can we execute an effective response? How flexible is our backend to configure the desired response?
Continuous improvement on these three capabilities makes a company’s supply chain more resilient against disruptions.
Are you working on improving these three capabilities?