Believing is seeing!
Supply chains of most companies have a tremendous scope for improvement, but the operating managers are so engrossed in their daily activities and firefighting that they are unable to see it. Even if they are aware of some of the glaring gaps like low OTIF and high obsolescence, they don’t believe that it could be improved.
The first step in cultivating an improvement mindset is to believe that substantial improvement is possible on key measures of performance. A CPG company in USA improved its OTIF for Walmart from 13% to 98% by first believing that 100% was possible and then plugging various causes responsible for the OTIF drop.
Let’s believe that perfection is possible and look for opportunities where we can improve the operations.