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sinha.rk.dr@gmail.com
Exception Monitoring is fundamental to sustained and ongoing improvements in Supply Chain.
Most Supply Chain improvement initiatives, including the large scale transformation projects, promise improvements across several parameters. Many of these do get delivered, but the teams mention time and again that they find it difficult to sustain these improvements. Why is that?
My experience suggests that improvements can be sustained only if deviations or exceptions are continuously monitored and acted upon. Many teams look at the performance at an aggregate level in a dashboard, that too on a weekly or a monthly basis.
I would suggest looking for exceptions at a much more granular level and more frequently… preferably daily. This will help identify the actions required with hardly any latency, resulting in immediate course corrections.