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Agile supply chain helps in meeting your customers’ ever tightening requirements.
It’s a common industry practice for customers to tighten their requirements from time to time. It can be in the form of lower lead times, smaller MOQ, delivering in a specific time window, etc. They would either insist on these improvements or nudge you gently to toe the line. For example, Walmart has been tightening its definition of OTIF as well as the minimum OTIF expectation for the past few years. After all, it’s good for their customers.
How do you cope up with such a tightening? Does it put additional stress on your supply chain? Does it lead to a higher cost outlay?
The good news is that more stringent requirements of customers need not stress your supply chain, nor should it increase your cost. The key is to make your supply chain more agile in terms of better demand sensing, higher flexibility and faster response.
In fact, companies with agile supply chains welcome such a move to improve their relative competitiveness and gain a higher share of the market.