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Teams learning together perform better.
While Learning & Development efforts in companies are largely focused on individual learning, the holy grail of learning is all the team members learning together. How do we do it as on ongoing process?
Supply Chain teams have a lot of learning opportunities. However, the emphasis is often on functional learning, making each team member more skilled and effective in her own function.
This approach is akin to optimizing individual functions of planning, sourcing, procurement, manufacturing, logistics and customer service, knowing fully well that functional optimization efforts lead to a sub-optimal system performance. Why do we still do it?
A better approach is to use the customer touch points and customer pain areas as ongoing learning opportunities. Every miss in OTIF is an opportunity for the team to analyze for weak spots in the chain and smoothen it.
Some functions will need to slow down for the system to move faster!